WhatsApp Us

How It Works

One Company. Six Specialist Divisions.

We know what you’re thinking — how can one company do all of this well? Here’s exactly how.

Repair On Call is not one team — we are six.

When you contact us for electrical work, a certified electrician arrives. When you need CCTV installed, a PSIRA-registered security technician handles it. When your geyser bursts, a qualified plumber responds. Each division operates with its own dedicated, certified specialists — coordinated under one trusted brand for your convenience.

Think of us as South Africa’s most complete home repair network — the same way a hospital has specialist doctors for every department, we have specialist teams for every trade.

Our Six Specialist Divisions

🔧

ROC Appliance & Device Repair

Our certified appliance technicians repair all major brands including Samsung, LG, Bosch, Defy, and more. We conduct insurance assessments, in-warranty repairs, brand-authorised repairs, and full damage reports.

  • All major appliance brands
  • Insurance assessments & damage reports
  • In-warranty & brand-authorised repairs
  • Smart devices & electronics

ROC Electrical

Our registered electricians handle single-phase and three-phase electrical work across residential, commercial, and industrial properties — including solar installations.

  • Single & three-phase installations
  • Residential, commercial & industrial
  • DB board upgrades & fault finding
  • Solar panel installations
🚿

ROC Plumbing

Our qualified plumbers provide emergency response services and handle everything from burst pipes to full plumbing installations — fast, reliable, and insurance approved.

  • Emergency burst pipe response
  • Burst geyser repair & replacement
  • Blocked drains & leak detection
  • Full plumbing installations
🔒

ROC Security & Access Control

Our PSIRA-registered security technicians install and repair the full spectrum of home and business security systems — giving you complete peace of mind.

  • CCTV systems & cameras
  • Gate motors & garage door automation
  • Electric fencing & alarm systems
  • Intercoms, beams & access control
🏗️

ROC Construction & Renovations

Our skilled builders and contractors handle everything from minor home upgrades to full-scale renovations and construction projects — on time and within budget.

  • Home renovations & modifications
  • Structural upgrades & extensions
  • Kitchen & bathroom renovations
  • New construction projects
🛡️

Insurance & Corporate Services

We are approved by all major South African insurance companies and work directly with corporate clients, brokers, and brand manufacturers to provide fast, compliant assessments and repairs.

  • Approved by all major SA insurers
  • Authorised Samsung repair centre
  • Full damage reporting
  • Direct insurer billing

How It Works — Start to Finish

1

You Call or Book

Contact us via phone, WhatsApp, or our online form. Tell us what you need.

2

We Match Your Specialist

We assign the certified specialist from the right division — not a generalist.

3

Assessment & Quote

Your specialist assesses the job and provides a transparent quote with no hidden costs.

4

Job Done Right

Work is completed to a certified standard, with full documentation provided.

You’re Covered

We liaise directly with your insurer if needed and handle all paperwork end-to-end.

Ready to Experience the Repair On Call Difference?

One call connects you to the right specialist — fast, certified, and insurance approved.

Book An Assessment
WhatsApp Us

Scroll to Top